Returns & Exchanges

At My Perfume Shop, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Secure Packaging

  Carefully pack the perfume in its original box and use protective cushioning to prevent damage during transit, ensuring the security seal is intact.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.